• Choose appropriate category at the top of each page (Lighted Signs).
  
• Select type of lighted sign(s) desired.
  
• Follow prompts to select the following:
  
  • Select quantity
• Add product to shopping cart.
• Verify quantity, continue shopping, or checkout.

note: NEWON brand signs may only be purchased by or through an authorized ScottSigns distributor. Select "find a distributor" on the NEWON product page to search for an authorized ScottSigns distributor.

Once your order is submitted it is in process, therefore, we are unable to allow for changes, corrections and/or cancellations.

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PAYING FOR MY ORDER

How do I pay for my order?

At the current time, Store.ScottSigns.com is able to process your order using a major credit card -- Visa, MasterCard. Approved Resellers may be authorized to submit A PO (Purchase Order) number. You may also use your bank check-card, as long has it has a Visa or MasterCard symbol. You will be required to enter a credit card number, expiration date, and the cardholder name. Because we use SSL (Secure Socket Layer) technology, doing business with us on line is very safe. Every transaction conducted is encrypted for privacy.

Why is sales tax added to my order?

Currently, in accordance with state and local tax laws, Store.ScottSigns.com charges state sales tax only on orders shipped to FL.

What if I am tax exempt?  

If you are a tax exempt Approved Reseller, please provide your Tax Exempt number when you create your account. 

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DELIVERY

When will my order be delivered?

Most orders will be delivered in 2 - 10 business days after your order has been placed.  Delivery depends on the product(s) ordered and your chosen method of shipment.  You will receive an email confirmation with the specific shipping time of your order after it has been submitted.  

How will my order be delivered?

You may choose to have your order shipped either by Standard Ground, Airborne Next Day, or Airborne Overnight, depending on your choice at the Shopping Cart.

Can I have my ordered delivered to multiple addresses?

No, you may specify only one delivery address to have your products shipped.

How can I track my order?

Once you have received your shipment notification that your order has shipped, a tracking number will be issued. Note: Some orders may ship in multiple shipments. In this case, tracking numbers will be issued for each shipment. You may also call Store.ScottSigns.com at (800) 237-9447.

• Monday through Friday 8:00 AM until 5:00 PM Eastern
  

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RETURNS

What is your return policy?

All returns must be authorized. Please call Store.ScottSigns.com at (800) 237-9447.

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WEBSITE

 Whom do I contact if I am having problems with your website

Contact Store.ScottSigns.com at (800) 237-9447 or email us at Mail@ScottSigns.com

What browsers do you currently support?

 We support Internet Explorer 4.0 and higher.

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NEW ACCOUNT/MANAGE ACCOUNT

How do I create a new account (for approved resellers)? 

Click on the Click here to Register button on Store.ScottSigns.com’s home page.  This button will take you to CREATE AN ACCOUNT.  Fill in your:

• First and last name
• Company name
• Email address
• Desired UserName and password
• Billing, shipping, and mailing information
• Submit account information

All resellers must be approved by ScottSigns.com before making purchases on the website. You will be notified by e-mail by the next business day once your account is ready for use.

How do I create a new account (for non-resellers)? 

Click on the I'm not a distributor, but would like to buy button on Store.ScottSigns.com’s Checkout page.  This button will take you to CREATE AN ACCOUNT.  Fill in your:

• First and last name
• Company name
• Email address
• Desired UserName and password
• Billing, shipping, and mailing information
• Submit account information

You can then proceed to checkout.

How do I access my account?

Click on Manage Your Account (located on the left side) of most Store.ScottSigns.com’s web pages.  You will then need to enter your UserName and Password.

How do I modify my account?

Click on Change your profile (located on the left side) of most Store.ScottSigns.com’s web pages.  Note: You will need to login before modifying your account.

What information is stored in my account?

• First and last name
• Company name
• Email address
• Desired login ID and password
• Billing, shipping, and mailing information
• Credit card information.

What should I do if I forgot my password?

Click on "Forgot login info?" (located on the left side) of most Store.ScottSigns.com’s web pages. 
Contact Store.ScottSigns.com at (800) 237-9447 or email us at Mail@ScottSigns.com

What is the difference between my shipping address, billing address, and my mailing address?

The shipping address is the physical address that you want your product shipped to.

The billing address is the address that your statements are sent to, and the mailing address is the address at which you wish to receive mail. If ordering by credit card, your billing address must match that on your credit card statement. This is used to verify your identity and the legitimacy of all credit card transactions.

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MISCELLANEOUS

Why do you need my e-mail address?

So, we can notify you at the following times:

• Receipt of order
  
• If we need more information to process your order
  
• If for some reason your order will be delayed
  
• When your order ships
  
• We respect your privacy and assure all our customers that Confidential information will be protected and NOT distributed or sold – Please see the Privacy Policy link for more information